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FAQ`SWill the home I choose be the one I get? When you choose and book an Orlando Vacation Home from Personal Touch Vacation Villas you are assured that will be the home you will be staying in. We inspect and prepare your home for your arrival and we are available 24 hours a day for any emergencies. Is there a minimum nights stay? We ask that you stay for at least 3 nights. There is a clean fee applied to stays of 7 nights or less and there are often discounts for longer stays. Is there daily houskeeping? All homes are cleaned on departure. We do offer a mid-stay clean should you require it, please contact our office on 863-438-4007 for rates. 24 hours notice will be required for additional cleans. What time is check-in and check-out? Check-in time is from 4pm onwards on the day of arrival. Check-out is at 10am on the day of departure. Early check-ins and late check-outs can be arranged if the home is available for an extra fee of $40. Where do we collect and return the key?
Where is the best place to buy groceries or other home needs? Many supermarkets are open 24 hours. More recognized stores like Walmart can be located on your Personal Touch Vacation Villas map. Other main supermarket chains include Publix, Winn Dixie and Albertsons. 7 - 11 petrol stations/ convenience stores as well as Walgreens and CVS are great choices for a quick stop for most basic needs. Do I need to clean the home on departure? You are not required to clean the home on departure. Cleaners will arrive to the home after your departure to prepare the home for the next guests. However the home is self catering and is equiped with both a washer and dryer and it would be appreciated by our housekeeping team if you could start at least one wash and dry on departure. There is a charge for excessive laundry. |
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